Support
Need help with vHaaS? Start directly in the platform — the built-in help menu has pre-filled support requests tailored to common questions and issues.
1. Use the in-platform help
Click the ? icon in the vHaaS navigation bar to access:
- Guided support requests with pre-filled context
- Links to relevant documentation sections
- A direct way to submit your question to the support team
This is the fastest path to a resolution — the form automatically includes your environment context, which helps the team respond more quickly.
2. Check the documentation
If you prefer to look it up yourself first:
3. Open a support request directly
If you cannot find the answer in the platform or the documentation, you can submit a request directly: