Service & Security Overview
This section contains all formal, contractual, and security-related descriptions governing the operation and usage of the vHaaS platform and its associated hosting infrastructure. It is intended for IT procurers, compliance officers, security auditors, and system administrators.
Portal Navigation
The documentation is structured into two tracks:
Service Descriptions & SLAs
Detailed specifications of functional scope, operational parameters, and service level commitments.
- WebService (Platform) — The cloud-based central management platform (AS), REST APIs, automation interfaces, and platform-level availability SLAs. (Level 2 — Semi-Managed)
- Hosting (Infrastructure) — Full-managed physical hosting of development workspaces and assemblies inside Vector's secure datacenters, including hardware integration, local network isolation, and hosting-specific SLAs. (Level 3 — Full-Managed, additive to L2)
Security, Privacy & Compliance
Information on data protection, architectural security, and compliance frameworks.
- Security Concept & TOMs — Multi-layered security architecture, identity management, encryption standards, and Technical and Organizational Measures (TOMs) under GDPR.
- Certifications & Assessments — Security maturity overview, including MVSP compliance for the pilot phase and the roadmap toward CSA STAR certification.
- Data Privacy — Personal data is processed in accordance with Vector's Privacy Policy. For data subject requests (access, deletion, correction), please contact Vector's data protection team via the link provided there.
Service Model Comparison
vHaaS is offered in two service levels. The Hosting package (L3) is additive — it includes the full WebService (L2) platform plus turn-key physical infrastructure managed by Vector.
| Dimension | Details |
|---|---|
| Primary Focus | Orchestration, booking, control plane, and user management |
| Core Components | Web Portal, REST APIs, CLI, vHaaS Agent |
| Responsibilities | Vector manages the central platform. The customer operates local Execution Environments. |
| Security Scope | AWS & Cloudflare best practices, WAF, SSO & MFA |
| Typical Audience | Software developers, DevOps engineers, test architects |
| Dimension | Details |
|---|---|
| Primary Focus | Physical hosting of racks, hardware integration, and local network isolation |
| Core Components | Physical racks, Execution Environments (NUCs), Assemblies (ECUs, relay cards, power supplies) |
| Responsibilities | Vector manages both the platform and the physical hardware. The customer provides proprietary target hardware (ECUs, harnesses). |
| Security Scope | Datacenter physical access controls, hardware-level network isolation, secure outbound tunnels |
| Typical Audience | IT procurement, information security officers, external auditors |
L3 includes L2
Choosing the Hosting (L3) package automatically includes the full WebService (L2) platform. Both service levels are governed by the respective service descriptions linked above.